Cancellation & Refund Policy
Last updated: June 2025. Understand your options when plans change.
Important: Cancellation and refund eligibility depends on the specific fare rules of your ticket. Always confirm with your agent before purchasing.
Service Fee — Non-Refundable
Service fees charged by FindFlightNow for booking assistance are non-refundable in all circumstances. These fees cover the cost of agent assistance, booking support, and platform services.
Airline Ticket Cancellations
Cancellation eligibility for airline tickets depends on the fare rules of the specific ticket purchased. Refundable fares may be cancelled for a full or partial refund. Non-refundable fares typically do not qualify for a cash refund but may be eligible for travel credit or a fare difference waiver depending on the airline.
24-Hour Cancellation Rule
Under U.S. Department of Transportation rules, most airlines allow a full refund if you cancel within 24 hours of booking, provided the booking was made at least 7 days before departure. Our agents can confirm whether this applies to your specific booking.
Refund Processing Time
Approved refunds are processed by the airline and typically take 7–20 business days to appear on your original payment method. Processing times may vary by airline and card issuer.
Cancellation Due to Airline
If an airline cancels your flight, you are generally entitled to a full refund to your original form of payment or rebooking on an alternative flight at no extra charge. Our agents will assist you in navigating these situations.
How to Request a Cancellation
To request a cancellation or refund, please call our support line. Have your booking reference number, passenger name, and travel details ready. Our agents will review your fare rules and advise you on available options.
Need to Cancel or Request a Refund?
Call us now and our agents will review your booking and walk you through the available options.
Call Now: (866) 526-7805